Customer Care
PAYMENT OPTIONS
Visa, Mastercard and bank transfers accepted.
Online ASB 12 3192 0035913 00.
We also accept Afterpay if you would like to spread your payments out interest-free.
Tea Pea's prices are in New Zealand dollars.
OUTLET TERMS & CONDITIONS
• No refunds, unless faulty.
• Exchange or store credit available for online apparel purchases only, not in-store apparel purchases.
• We do not hold Outlet items.
• Outlet items aren't eligible for our Layby or Afterpay.
• Gift wrapping is not available on Outlet items.
• Existing laybys and pre-orders are not eligible as part of the Outlet.
• We cannot guarantee the availability of items in the Outlet and we will contact you as soon as we can, if there is an issue with your order.
• Discounts are not available on pre-orders.
• New Zealand sales only - we do not ship Outlet goods overseas.
SPECIAL ORDER TERMS & CONDITIONS
• As these items are ordered specifically for you, we are unable to offer refunds, exchanges, or returns on special orders.
• Full payment is required prior to order confirmation.
TEA PEA IN-STORE LAYBY
• Interest free.
• Minimum $200 spend on full price items only.
• 25% deposit required at time of creating the layby.
• If online payment method is selected, please pay within 24 hours.
• Total amount must be paid 4 weeks from the date of purchase.
• Goods are collected once final payment is made.
YOUR PRIVACY
Tea Pea uses cookies on our website to identify your browser and allow our website to recognise you during your visits to our site to improve your browsing and shopping experience. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We may send you emails about our store, new products and other updates. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at online@teapea.co.nz